Privacy policy

• Account details: your name, email address and password (stored scrambled), or the basic profile from Apple, Google or Lovable if you sign in with one of them.
• Profile: the photo, short bio and general area you choose to add.
• Listings: item details, photos, prices, available dates and your pickup address. The public only sees an approximate area; the exact address is shared only with renters who have a confirmed booking.
• Bookings and payments: dates, amounts, refunds and payouts. Card and bank details are collected and stored by our payments provider, Stripe. We never see or store full card numbers.
• ID verification (optional): if you verify your ID, Stripe checks your document and selfie and tells us only whether it passed.
• Messages, photos and reviews: chats with the other person in a booking, check-in/out and problem photos, reviews, reports and help requests.
• Technical data: basic logs such as pages visited, device type and errors, used to keep the service running and secure.

• To run bookings: taking payment, holding and returning deposits, paying owners and collecting sales tax where required.
• To let renters and owners talk, and to send booking alerts in the app and by email.
• To keep people safe: reviewing listings before they go live, handling reports, resolving disputes and preventing fraud.
• To fix problems and improve Nabtote.

• Everyone: your display name, profile photo, bio, general area, approved listings, verification badges and reviews.
• The other person in your booking: your messages, booking photos and, for confirmed renters, the pickup address.
• Service providers who help run Nabtote, only for that purpose: payments, payouts, tax and ID checks (Stripe), hosting and database, and email delivery.
• Authorities, when the law requires it or to protect someone's safety.

We don't use your information to track you across other companies' apps or websites.

You can delete your account at any time from Account → Delete account in the app. This removes your sign-in, email, profile details, profile photo, saved items, alerts and any listings that were never booked.

We keep records of past bookings and payments (shown as "Former member") because the other person, tax law and payment rules require them. Messages and reviews you already sent stay visible to the people involved, without your name. You can't delete an account while a rental, deposit, payout or case is still open.

• Edit your profile at any time from your account page.
• Ask us for a copy of your data or to correct it through the help page.
• Depending on where you live (for example California), you may have extra rights to know, correct or delete your information. We honor those requests for everyone.

Data is sent over encrypted connections. Listing, profile and booking photos are stored privately and shown through short-lived links. No system is perfectly secure, so please use a strong password.

Nabtote is for adults 18 and older. We don't knowingly collect information from children.

If we change this policy, we'll update the date above and tell you in the app for important changes. Questions? Reach us on the help page.